Heat pumps

MONOBLOK
MONOBLOK
Short description of the series
The monobloc heat pump is a compact system with a single unit installed outdoors means the available space indoors remains unchanged, it is designed for installation in any type of property, especially homes with limited space. Based on Air to Water heat pump technology, it captures heat energy from the ambient air and transfers it to heat the water that is used to warm your home and supply domestic hot water, it can even cool your home as required. Compared to other technologies, up to 75% of the heat energy required is taken from the ambient air.
SPLIT
SPLIT
Short description of the series
The split series heat pump consists of an outdoor unit and an indoor unit (hydro module). Based on Air to Water heat pump technology, it captures heat energy from the ambient air and transfers it to heat the water that is used to warm your home and supply domestic hot water, it can even cool your home as required. Compared to other technologies, up to 75% of the heat energy required is taken from the ambient air.

Warranty registration

  • Product registration
  • Warranty guide
Product registration

Thank you for choosing our shop and for your purchase! Here you can register the purchased climate control equipment to receive a 5-year warranty.

Attention! You can find most of the information required for registration on the product packaging.

  • If you cannot fill out the registration form completely, then the official warranty is provided for two years subject to a correctly completed warranty card (attached to the sales receipt during the purchase).
  • You can get a warranty for 5 years, provided that the product is installed by an authorized technician with a personal certificate. You can verify validity of the certificate on the page.

Important! Please note! A prerequisite for the warranty is an annual maintenance performed under a contract concluded by and between you and the technician. Each maintenance performed is recorded in the contract.

    Warranty guide

    We guarantee quality and good performance of our equipment, and absence of defects, subject to observation of the rules of operation and regular maintenance. The warranty takes effect on the day of the product sale, as indicated on the sales receipt. During the warranty period, we deliver all necessary components to the buyer and carry out any repair work if the equipment failure is the manufacturer’s fault. This fact should be confirmed by the official service department.

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    Warranty card

    Types of official guarantee

    2 years

    Official Manufacturer Warranty

    When you purchase a product from an authorized Sensei dealer, you can get a 2-year warranty. An important condition for setting the warranty period is the correct completion of the warranty card and issue of a sales receipt. A 2-year warranty applies to the products:

    • Household/semi-industrial/industrial air conditioners
    • Multisplit systems
    • Heat pumps

    5 years

    Extended Manufacturer Warranty

    A prerequisite for an extended warranty for a product purchased from an authorized Sensei dealer is the correct completion of the warranty card, conclusion of an agreement with an authorized installer, issue a sales receipt and registration on the website. You can get an extended warranty for a period of 5 years for all types of products:

    • Household/semi-industrial/industrial air conditioners
    • Multisplit systems
    • Heat pumps